Website Maintenance Services
Sit back and operate your business when we have your back!
How does it feel when you click on a website, and it throws a 404 error AFTER loading for 20-25 seconds? A frown on your face is all we can imagine! It is indeed frustrating to stare at that throbber spinning repeatedly and then ending up on a 404 page.
Your website visitors can make a similar frowning face if your website fails to load on time. We are sure you wouldn’t want that. As being a business leader, you understand the theory of the first impression very well.
At Broadcast Digital, we materialize this theory with our website maintenance services to secure, support, and update your website regularly for a seamless user experience.
Why Should You Care for Your Website?
Broken links or slow loading speed?
You need to look after your website’s performance before your website traffic starts driving off. A custom website care plan will help you improve every element of your website that hampers its performance.
Website behaving abruptly?
Bugs and viruses may have haunted your online space. Get them fixed before they turn down your website exactly when your visitor is about to convert. Our website security scan packages can help.
Visitors bouncing off your website?
Outdated content or inactive lead forms might be troubling your visitors. Select a personalised website maintenance package that includes regular checks and content updates for a smooth user experience on your site.
Website crashed permanently?
Your “Do-it-yourself” plan didn’t work out as it was supposed to do. You will never know what went wrong and when. You need an expert website maintenance team to look after your website even when you are in bed!
Losing your hard-earned revenue?
Your website is struggling to give the desired results. Saving money on a dedicated maintenance team can cost you double when you have to repair it from scratch. Instead, save on unnecessary updates that hover over your dashboard.
What can Website Maintenance do for Your Business?
Improve your business’s reputation
Regularly updating content on your website is an integral part of website maintenance. Your business emerges as a credible brand and an industry leader when it shows up regularly with fresh content. It gives people the belief that you are concerned about your business and your customers to foster long-term relationships.
Help in your SEO efforts
Search engines prefer well-maintained and up-to-date websites to serve their users with the desired information. Healthy links, dynamic pages and forms, a robust performance, and fresh content pleases search engine bots to index your website and rank for relevant queries. Website maintenance automatically adds up to SEO efforts.
Get more leads
A proper functioning website is a door to more visitors and hence more leads. When your visitors are welcomed without any disturbing elements, they spend a significant time on your website, consuming more content and knowing your business in-depth. Your website performance can make or break their journey with you as a customer.
Attract mobile users
Website maintenance appeals to a massive section of your audience - mobile users. It enables you to upgrade your website with advanced technologies that help the browser render it on multiple devices. Optimising your website for a responsive design can give you exposure to customers using everything but desktops and laptops.
Maintain the trust of your customers
Website maintenance can combat the most crucial concern of your customers - data security. With security breaches being common, regular health checks and anti-virus protection instils trust in your customers. It ensures that customers can now hand over their personal information to you without any risk of data theft or malpractices.
Increase sales and decrease costs
Investing in website maintenance services allows you to embrace a healthy cash flow for your business as visitors will already be impressed with your hospitality! While website maintenance helps you to increase your sales, it can save you money which would otherwise be spent in rebuilding your website in case of DIY care.
Our Website Maintenance Services
As a leading website maintenance service provider, we offer complete care for your website while you focus on the most critical aspects of your business. From keeping an eye on your website’s performance to preventing security threats and updating your website regularly, we do the needful.
WordPress Website Maintenance
A WordPress website needs regular maintenance to ensure it’s safe, secure, up-to-date, and high performing at any instance. We provide comprehensive WordPress website maintenance services from themes/plugins updates to security protection and monthly backups. Our solutions extend to offer health checks, regular content updates, and hourly website updates depending upon your WordPress website maintenance package. You can select an appropriate maintenance plan from our monthly packages according to your website requirements and budget.
CMS Website Maintenance
Our expert team includes professionals with vast experience in working with different content management platforms like Magento, Squarespace, Joomla, Drupal, and many more. Websites built on these platforms need maintenance to improve their functionality every day, fix broken links and redirects, update security patches, and keep it relevant to the modern audience. You can do this by choosing us as your website maintenance partner. We offer website maintenance services across multiple content management systems.
Website Health Checks
We understand that you often have to leave your website unattended while prioritising other business activities. This deteriorates your website performance making it slow, outdated, vulnerable to hacks and virus attacks, and eventually, a big chunk of code. We prevent your website from falling prey to these extremities with monthly health checks scheduled as per your website maintenance plan. It involves examining every element of your website thoroughly to ensure a seamless functioning ahead.
Regular Updates and Backup
Your website needs regular content updates and performance improvement based on reviews to be relevant in front of search engines and embrace new traffic every day. These updates require backups to ensure no-data-loss changes in the website. We provide customised website maintenance packages that include basic to premium maintenance plans for updates and backups. Whether you need these services monthly or hourly, we never compromise with the quality. That said, you can choose the deliverables that will be included in your plan.
Website Performance Monitoring
We believe in offering full-fledged services to our clients. Once your website enters our system, we monitor it for its daily performance. Its uptime is carefully tracked to ensure that any issue can be rectified quickly. Performance monitoring eliminates your worries related to prolonged downtime or server problems. Whenever your site starts behaving abruptly or goes down, our team gets an immediate alert about the issue, and it starts fixing it right away.
Support and Advice
Our clients appreciate us for the extended support we offer irrespective of the maintenance plan. Whatever services you subscribe to, our team is available to answer your queries and resolve issues that need immediate attention. Apart from technical support, we also provide comprehensive consultation to keep your website high-performing and relevant throughout its lifecycle. We deliver unmatched results, and the recipe for our success is going the extra mile for our clients.
What Makes Us Your Go-to Website Doctor!/Why Choose Us?
Fast Turnaround Time
We value our client’s time and money as much as you do. From simple bug fixes to major updates, we deliver every project within the smallest timeframe available. Each project, whether small or large, is equally essential for us because we believe in providing quality regardless of the quantity of work.
Custom Packages
Every website is different and hence NOT entitled for a one-size-fits-all approach. Pick the best option from our custom website maintenance packages that befits your website and its maintenance requirements. Even if you are unable to choose from available packages, feel free to ask for a custom quote.
Immediate Support
Problems arrive uninformed. Virus attacks, data breaches, plugin updates, need immediate attention and action. Our support team has your back, no matter what issues trouble your website performance. Drop us a message, and you will get your problem solved within a stipulated time period.
Worked with Multiple Platforms
From WordPress to Squarespace to Wix and more, our maintenance team is well-equipped with the nitty-gritty of every platform. No matter which CMS is the backbone of your website, we provide support and maintenance services tailored to your site’s technical and functional requirements.
Excellent Customer Service
We stand for our best-in-class customer service for all our clients. Just like you care for your home, we care for your online space - the only home to your business to grow, flourish, and sustain. From delivering quality services with every milestone to extending support AFTER the final submission, we have got your back.
FAQ's
Website maintenance is a daily routine for your website that involves regular health checks, security scans, and updates to keep it relevant throughout the web. It is a comprehensive process carried on consistently to maintain a secure, SEO-friendly, and a high ranking website.
Website maintenance includes the following steps:
- Checking for issues, error pages, website performance, content, and other website elements
- Troubleshooting issues
- Scanning for viruses and installing security updates
- Updating plugins, integrations, website software, and website content
- Website backup according to the selected website maintenance plan
- Tracking website analytics
- Incorporating the latest trends to keep the website relevant
Website maintenance is an ongoing process. If you want to keep your website active and relevant to your target audience, the process continues until your business exists. However, you can choose your website maintenance plan according to your website requirements, based on which the process involved can take a few minutes to a month at every iteration.
If you skip regular backups and content updates from your website maintenance plan, small bug fixes and plugin updates may take 24 hours at most. But a comprehensive website maintenance package involves different services, and hence various timeframes for changes to take place.
A website maintenance plan is a detailed description of website maintenance services offered for a fixed duration of time at a fixed price. It is a custom package that precisely mentions the deliverables maintenance services to be given to a website owner every month. For example, a starter plan will include maintenance for a basic WordPress website, monthly backups, security protection enabled, and plugin updates. But an upgraded plan will incorporate a website with 5-10 pages, regular backups, health checks, and extended update duration.
Website maintenance costs depend solely on your preferred website maintenance plan. The service rates include the cost of every service offered separately during maintenance. To get a more precise understanding of maintenance costs, you can ask for a custom website maintenance quote. The standard rates range from $69 per month to $159 per month.
The Top 5 Questions
People Ask a Digital Marketing Agency
Investing in a digital marketing agency is a big decision. We understand that you need to make sure it’s a good fit. Here are a few answers to those important questions you probably want to know before you dive in.
At Broadcast Digital, our goals are your goals. This is how we can guarantee that we will add value to your business:
- We cover every area of digital marketing, be it SEO or rebranding, our expert team does it all
- We can 100% focus on your project without distractions
- We present you with real results in a language you understand
- Because we do everything in house, we work faster and more efficiently than agencies that outsource services
- We save you time so you can focus on running your business while we make sure your goals are being met
Maybe you’ve already got some systems in place to track your marketing. Wherever possible we can work within your current setup to make things as smooth as possible at your end. Just let us know what you need during your free consultation and we will make it work.
We are committed to understanding exactly what you want to achieve in a way that works for you. During your free 20-minute consultation, we define what your goals are and outline the best course of action to achieve them.
From there, you can focus on running your business. We like to communicate regularly to report results and keep you up to date, but you won’t have to worry about your marketing. We see your project through from start to finish.
Wherever you’re at, we can help. We work with small businesses and start-ups, as well as global companies with highly technical projects. Our priority is to provide the right marketing solution for your business, regardless of its size, goals or age.
You won’t have to wade through pages of technical jargon trying to decipher your results. We find the evidence in the data, and then present it to you in a clear and easy to understand way.
Let us help you find next big thing for you
At Broadcast Digital, we create real stories. Being one of the top digital marketing agencies of Australia, we strive towards bringing consistent growth to your business. We are your growth hackers. Book a free consultation call with our team to devise your marketing strategy today.